ADP Remote Support Assistance
Do you need a quick solution to a technical problem? With our ADP Remote Support Assistance tool, a member of our support team can view your desktop and share control of your mouse and keyboard to get you on your way to a solution.
How it Works
    Step 1:  Once you are on the phone with a member of our support team, you will be directed to initiate a screen-sharing session. Your support representative will advise you which Remote Support Website to select.
Step 2:  You will be provided a session key by your support representative. Enter this key in the session key field. You will then be prompted to download a small virus-free plug-in. When the session is over the plug-in will be deleted from your system.
Step 3:  With your permission, your support representative can view your screen and share control of your mouse and keyboard. You always have overriding control, and you can end the screen-sharing session at any time.

Support Websites

  • OneSupport.adp.com
  • Remote.adp.com
    • About ADP
    Automatic Data Processing, Inc. (NYSE: ADP), with nearly $9 billion in revenues and over 585,000 clients, is one of the world's largest providers of business outsourcing solutions. Leveraging nearly 60 years of experience, ADP offers the widest range of HR, payroll, tax and benefits administration solutions from a single source. ADP's easy-to-use solutions for employers provide superior value to organizations of all types and sizes. ADP is also a leading provider of integrated computing solutions to auto, truck, motorcycle, marine and recreational vehicle dealers throughout the world. For more information about ADP or to contact a local ADP sales office, reach us at 1-800-225-5237 or visit the company's Web site at www.ADP.com. .DC2.